Texas-based Ethanol Marketer Implements Dearman V5 TAS at Two Plants

Rapid implementations to replace legacy systems

Dearman Systems recently completed two implementations of its Version 5 (V5) Terminal Automation System (TAS) software for a Texas-based ethanol marketer. The implementations were performed at two Texas ethanol plants, focusing on the ethanol loadout custody transfer, documentation, and reporting. This includes driver prompting, preset integration, and BOL generation (designed to exact specifications).

Both systems went live in production (processing truck liftings and generating BOLs) in under 1.5 months from quote acceptance.

“Dearman provided an opportunity to consolidate functionality, improve system supportability, and better position the business for future operational requirements.”

After completing the implementations, the Vice President of IT from the company provided us with some feedback about the process. Dearman was contacted to replace some legacy systems and was chosen for its modern, sustainable platform to provide operational stability and ongoing customer support.

Questions and Answers

1. What made you decide to install the Dearman Systems TAS at your terminal?

   1. “We needed to modernize our terminal automation environment, reduce our reliance on aging legacy systems, and establish a more sustainable platform for ongoing operations. Dearman provided an opportunity to consolidate functionality, improve system supportability, and better position the business for future operational requirements.”

2. How has Dearman Systems made your operations more efficient or secure? What changed about your business/operations after installing Dearman software?

   1. “The implementation allowed us to retire legacy applications and simplify our overall technology footprint. From an IT perspective, reducing the number of systems we maintain and support is a meaningful improvement.”

3. What do you consider to be the most useful module or feature of the Dearman terminal automation system?

   1. “From my perspective, the greatest value is having a centralized, integrated platform for terminal operations rather than maintaining multiple aging systems. Standardization and simplified support are particularly valuable from an IT and operational continuity standpoint.”

"Standardization and simplified support are particularly valuable from an IT and operational continuity standpoint"

4. How was the implementation process of the software? Was it easier or more difficult than expected?

   1. “As with most enterprise software implementations, there were challenges associated with transitioning from legacy systems, coordinating stakeholders, and validating business processes.The project required collaboration between our operational teams, IT, and Dearman to work through those challenges and complete the transition.”

5. How has your experience been with the customer support team after going live?

   1. “Our interactions with the Dearman team have been collaborative, particularly during the implementation and transition process. As we move further into steady-state operations, continued responsiveness, timely issue resolution, and proactive communication will be important to maintaining a successful relationship.”

6. Anything else you would like to share?

   1. “Modernizing terminal automation is about more than replacing software. It requires aligning technology, operational processes, and the people who depend on these systems every day.We appreciate the partnership with Dearman throughout the transition and look forward to continuing to improve the platform as our operational needs evolve.”