Dearman Customer Support
Keeping your terminal running is our #1 priority. Our US-based support team is always available to help.
Reliable customer support when you need it
Keep your operations up and running with the industry's most reliable partner for 24/7 operations.
Priority Phone Support
Email Support
Available 24/7/365
Standard & Priority Remote Support
Dearman Systems offers standard remote support during normal business hours as well as 24 x 7 priority remote support under an "annual remote support package". The annual remote support package includes:
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Technical Support
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Remote System Diagnostics
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Software Updates, Including Bug Fixes (As They Are Made Available by Dearman Systems)
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Warranty Fixes (Made as Necessary)
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Software Version Upgrades (Base Package)
Add On: Premium Technical Consulting & On-site Support
If you request support outside of our normal support procedures, which are covered by an annual support contract, you are utilizing our premium technical consulting services. Our team of experts is able to assist on issues rooted in presets, networking, and other core peripherals to the Dearman software.
We also offer on-site implementation and troubleshooting services. These can be included in your contract or added as needed.
Join the 100s of companies using Dearman Systems Automation Software to drive cost savings and digitally transform
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