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Scheduling and Customer Orders

Allow your terminal customers to pre-dispatch and control their own product movements.

Enhance your customer experience and drive significant administrative cost savings

Key Features and Benefits

Dearman's Scheduling and Customer Orders application is the most comprehensive scheduling system in the industry given its flexibility and ability to provide real-time status listings to customers and operators. This solution integrates with truck, rail, and barge, making it the industry's most powerful solution of its kind.

 

  • Features:

    • Supports downloaded orders as well as remote and local order entry to allow terminal customers to pre-dispatch and control their own product movements

    • Batch, block, and single orders for any type of transport provide your customers with the ability to pre-determine the shipment or transfer of products

    • Special documentation, such as road transportation tickets, custom documents, AGD, quality certificates, etc.

    • Pre-dispatched or on-call orders

    • Vehicle tracking and dedicated vehicle delivery

  • Benefits:

    • Real-time status listing provides significant insight to both the customer and the terminal operator

    • Vastly improves customer experience and reduces need for manual communication regarding order status

    • Allows terminal operators to more efficiently manage workflow and address issues with outstanding orders

    • Reduces need for administrative scheduling employees, leading to significant cost savings for terminal operators and the customer

Flexible transport methods, real-time status listings

Transport Methods

Rail

Truck

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Barge/Vessel

Order by order, real-time status listings

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Scheduling and Customer Orders App View

Increased operational efficiency and lower costs

  • Scheduling and Customer Orders allows customers to pre-dispatch and control their own product movements

  • The application also provides real-time status listings for each order, giving the customer deep insight to their daily orders and improving their overall experience

  • For terminal operators and customers, this application reduces the need for administrative scheduling employees, leading to significant administrative cost savings

Enhanced

Customer Experience

Cost Savings

Increased Operational

Efficiency